Privacy Policy

Privacy Policy

Introduction

Welcome to https://personal-care-rio-hondo-texas.primarycareaid.com (hereafter referred to as “Personal Care Rio Hondo Texas,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from our website visitors, users, and customers.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These external resources have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • When you sign up and use our applications as an authorized user
  • During your visits to our websites, especially those linked to this privacy statement
  • Whenever you receive communications from us, including newsletters, promotional emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide tailored services. These include:

  1. Account Information: Details required to create and manage your user account.
  2. Payment Information: Credit card details and billing addresses for transactions.
  3. Financial Information: Bank account information, if you choose to link it for faster payments.
  4. Purchase Information: Items bought from our online store, including quantities and purchase dates.
  5. Mobile Device Identifiers: Unique device IDs, types, and mobile network carriers to improve our app’s functionality.
  6. Location Data: GPS coordinates or address data to provide location-based services.
  7. Feedback: Comments, reviews, and suggestions you share with us.
  8. Social Media Information: Details from your social media profiles when you connect them to our services.
  9. Product Information: Search history, preferences, and interactions with our products or content.

We collect this data through direct user input, tracking technologies, analytics tools, and third-party sources who assist us in delivering services.

Cookies

We use cookies, a common technology for improving user experience and gathering analytical insights. Cookies are small text files stored on your browser that serve various purposes:

  • Strictly Necessary: Essential for navigating our websites and using their core features.
  • Preferences: Remembering your preferences, such as language settings and display options.
  • Analytics: Tracking website usage to understand user behavior and improve performance.

You can manage non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data for the duration of its intended use, as permitted by law, or until you request its deletion. Once the purpose for which the data was collected is fulfilled, we securely delete or anonymize it from our systems.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

Our services are not intended for individuals under 18 years old, and we do not knowingly collect personal information from children in this age group.

Your Rights (Depending on your location)

Your privacy rights vary based on your jurisdiction. Here are some common rights you may have:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your personal information under certain circumstances.
  • Restriction: Limit our processing of your data in specific cases.
  • Data Portability: Receive a copy of your data in a structured format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific or all purposes.
  • Non-Discrimination: Be free from discriminatory practices based on certain personal characteristics.

To exercise any of these rights, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage you to review it periodically for changes.

Contact Information

For inquiries, requests to unsubscribe from communications, or questions regarding data privacy, please reach out to us: